How to Retain Your Customers the Dish Network Way

Customer retention is vital to a business. If you cannot retain your customers you will be continually losing current customers and always on the search for new ones. This can be very expensive. Retaining current customers means continual sales which is essential to keep your business afloat. Here are some keys to keeping your customers that can be learned from looking at the Dish Network business model.

Have a Product or Service that Appeals to your Customer.
This may seem like common sense but it is important to have a quality product or service. If it lacks quality or proves to be useless to the customer, they will
not be returning to your business anytime soon. Make sure that it is something that your target customer needs and not just something you think they might need. Do your market research. You need to be solving a problem for your customer with your product or service.

Dish Network keeps their customers by giving them something that will change the way they watch television forever. After you have experienced satellite TV, it is hard to go back to the way things use to be. Dish Network sells a product and service that satisfies a customer need and keeps them coming back for more.

Continue to Improve Your Product or Service.

Never be satisfied
with where you stand with your product or service. The market is always changing and active and the needs of a customer are always shifting. Once again, do your research. See who your competitors are and what they are offering. Are there any substitute products that would be more appealing to the customer? Keep up with what is going on in the market.

Dish Network is always changing channel packages and technology to appeal to their customers. Not too long ago Dish Network added Bridges TV to their Dish Network package. Bridges TV is the American Muslim lifestyle Network. Bridges TV will accommodate to the needs of a seven million and growing American Muslim
population. Besides the recent adding of Bridges TV, Dish Network has recently added several original Voom channels to their programming, giving Dish Network the best HD channel package in the nation. Along with this, DISH Network has announced that they will be adding Home Plug 1.0 technology so that one connection can serve multiple receivers. This new technology will also allow satellite radio to be used throughout a house. Dish Network always remains on top of what is happening in the market.

You must aim to be at the top of the market and to provide the newest and the best products and services. Getting behind can give a reason for your current
customers to switch.

Provide Excellent Customer Service and Satisfaction.

Customers are likely to stay with businesses that they like and that treat them well. Customer service should be a high priority in a business.

Dish Network has always placed a high importance on their customer service. In result, they have ranked the highest out of all satellite and cable tv companies for the American Customer Satisfaction Index (ACSI) for the second year in a row in addition to their #1 ranking for Customer Satisfaction for cable/satellite providers in the JD Power and Associates. These rankings have definitely been an asset to the Dish Network and not only mean that they can retain customers
but they also can attract new customers.

The lesson to learn hear is there is no such thing as too much emphasis on customer satisfaction. Making your customers happy always pays off. This will not only retain customers but will attract new customers.

By following Dish Network’s system of quality products and service, continual improvement, and emphasis on customer satisfaction you will be able to retain your customers. By keeping your current customers, you will not have to use all your resources trying to replenish you clientele and allows you to focus on gaining more customers and growing the business instead. Satisfied, frequent customers will help you become profitable.

Satellite Dish Retailers – Secrets to Finding the Best

If you take a look around the internet, you’ll see there’s no shortage of Dish Retailers. All of them want the same thing, to gain your trust and your business. That’s why they’re constantly offering the best deals and promotions that you wouldn’t normally find at your local Dish Network Retailers. When you really want to find the better deals, you have to take a closer look at the internet based dish retailers.

The secret to finding the best company:

Finding the best Dish Network Retailer isn’t all that hard. It’s just a matter of knowing which programs you want and how much money you want to spend. If you’re like most people, you want the best possible price along with the best programming packages.

When you begin your search for the best satellite retailers, you’ll find that there are two types of companies to choose from – the internet based retailers vs your local companies. In order to narrow down your search you have to know which companies are getting the most business. You’ll find that the internet based companies reach a lot more people so naturally they’re going to carry most of the business. You also have to consider that they’re competing against many more internet based retailers. So, for them to gain your business, they have to offer much better deals and promotions than their competitors.

So, how do you choose an online dish retailer?

There are literally hundreds of internet based dish retailers but there are only a few that will save you the most money. For instance, right now you can actually save $15 off your regular monthly payments through only a few select retailers. This is good deal considering that Dish Network is already the least expensive satellite provider in the nation.

Next visit their website or give them a call and simply ask them questions. If you’re satisfied, then place your order. Placing your order can be done in two ways, either by speaking to an agent or directly through the website.

Another important point in ordering through an online retailer is that you should take note of the extension and promotion numbers listed on the website. They’re usually located somewhere near the toll free number. Giving these numbers to the agent will assure that you’re getting the best money saving deals.

Free Dish Network Deals FAQ

First come first, is free Dish Network deals for real?

Yes, free Dish Network offers are for real. You can get free satellite TV equipments along with other free gifts such as DVR systems, DVD players and home theater systems for free when you subscribe to their service. However, this offer is only valid for the first time customer and you must commit yourself to one to one-and-a-half year contract.

What kind of satellite TV systems are the users getting from these free deals?

You will get up to four satellite receivers, a satellite dish as well as DVR systems (certain package) for free when you subscribe to Dish Network free deals. For satellite receivers, the system you will be getting probably will be Dish 311 and Dish 322; while for DVR systems, Dish Player DVR 510 is most likely the only DVR system that you can get for free. Other DVR systems such as DVR 625 and DVR 942 will cost you $19.90 to $250 for initial fees.

How does Dish Network make money?

Dish Network and their retailers are making money through monthly subscription fee. To get your free Dish Network deals, you must commit yourself to one to one-and-a-half year contract. A basic Dish Network package will cost you around $30/month, so be prepared to pay for the money for at least one year if you are looking for free Dish Network offers.

Why get free Dish Network online?

You can see the steepest competition in satellite TV business on Internet. Whenever there’s a huge competition going on in the retailing market, the consumers earn the best. Dish Network online offers are most recommended because Dish Network (or any other satellite TV) online retailers are the most aggressive people in satellite TV business. They provide lots of free incentive gifts, free installations, free shipping, online customer supports, and 24 hours live chat support to their customers. Sometimes the bargains are just too lucrative to be true. Further more, online retailers are able to run their business in a much lower operating cost compared to brick and mortar stores, thus they are the only one that can afford to bring you the best free Dish Network deal.

DirecTV or DISH Network?

Most people looking for satellite TV will compare these two major satellite TV providers. Though there are other satellite TV systems (ie; Sky Angel), DirecTV and Dish Network stand as the twin giants in the business. Between them they claim the overwhelming majority of all satellite TV systems sold in the United States.

Interestingly, the satellite system services offered by both DirecTV and Dish Network are practically the same — both offer more than 200 program channels, integrated digital video recording (DVR) capabilities, high definition TV (HDTV) capabilities, stunning picture and sound quality and award-winning 24-hour customer service departments. Where they differ is in pricing and programming. DirecTV’s packages are a little more expensive, however they do normally include more sports channels. If you are a football fans, NFL Sunday Tickets offered by DirecTV is something you must get. On the other hand, Dish Network offers more International and movie channels. If you like having more International channels such as Spanish (Dish Latino) or Chinese channels, Dish Network is more likely the choice to go for.

How does online order process works for Dish Network?

You place an order with an online satellite TV system retailer. Some actually have tools on their webpage that allows customers to design systems perfectly matched to their home. At the time of ordering you will schedule a time that a local professional installer can come to your home and install the system. The satellite system will either be shipped to your home before the installation date or the installer will bring it with them. It is really that easy. The retailers that have been around a few years have this process streamlined for efficiency. All the customer needs to do is be at home during the installation.

Do I need to install the dish my self?

No, Dish Network retailer workers will install the satellite system for you and its totally free of charge.It’s included in the deal. So instead of sweating on it, just leave the installation works to the pro. You will be getting an access card once your dish system had been installed. The access card is like a license for your satellite system.

Wrapping things up

The last few years have seen an explosion of people choosing satellite over cable or network TV. Recent polls show some common reasons being superior picture quality, larger selection of channels and programs, increased availability, good customer service and the continuing drop in price.

However, with a hot product on Internet come scams and fraudulent deals. Hundred of satellite TV scam websites had pop up as satellite TV become one of the best sellers in the town. Buying satellite TV online become more and more risky as consumers always find themselves trapped in fake or overrated deals. Hence, if you are looking for Dish Network deals, getting the RIGHT Dish Network deals online is the most important thing to ensure you get into any undesired troubles.

Picking up the right Dish Network deal involved two major decisions: choosing the right retailers, and choosing the right programming. Always buy from reputable retailers and always choose only what you need. Do not get into huge programming package and pay a high monthly cost just because the dealers give an extra discount on them. If you would like to review some reputable online satellite TV retailers, Satellite TV Issue online satellite TV dealer list seems like a good place to start with.