Dish Network Reviews – Why Dish Network?

If you’re making the switch to satellite TV, you’re not the only one. The majority of people across the nation are making the change and saving a great deal of money along the way.

Although, bidding farewell to cable television is the easy part, the difficulty comes when trying to determine the best satellite TV company. There is no easy answer for this since it’s all a matter of personal preference.

There are two leading satellite TV companies from which you can choose and each of them offer similar channels. Nevertheless, there is one company that stands out among the two and offers the best value and edges out the others in image quality and programming. I’m referring to Dish Network.

Why is Dish Network better?

  • Based on the American Customer Satisfaction Index (ACSI) Dish Network receives the lowest number of customer complaints among all cable television and satellite companies.
  • More Quality Programming for the Least Amount of Money
  • Highest rated DVR/Reciever – CNET’s Leading Choice

Yes, it is a fact that Dish has the least expensive prices and much better picture quality among the other big Satellite TV companies but are all Dish retailers created equal?

The correct answer is, absolutely not. At this time there are virtually hundreds of Dish Retailers around the country. Although, you’re still offered the same conventional specials provided by the main Dish company, the majority of the individual retailers attempt to acquire your business by offering up their own exclusive promotions on top of the primary offers.

Dish Network Retailers are divided into two groups:

Local vs National/Online Retailers

It’s a fact that national/online retailers offer better deals and lower prices compared to the locals. Why? It’s because the online/national providers are in direct competition with each other and offering every deal and special offer they can just to try and acquire your business. This results in most of the local retailers being left behind and not keeping up. Here’s just some of the Dish Specials you can get with a National/Online Retailer:

  • Complimentary HDTV Receiver
  • Complimentary Satellite Dish Equipment
  • Award Winning DVR
  • No-Cost 4 Room Installation
  • No-Cost Professional Installation
  • Free Lifetime Warranty

If you read all the Dish Network Reviews, you’ll notice that most people are satisfied with their service and are saving money in the process…

If you spend enough time looking, you should be able to find great satellite TV deals. The big question is “Will you choose the right Dish Retailer”?

How to Retain Your Customers the Dish Network Way

Customer retention is vital to a business. If you cannot retain your customers you will be continually losing current customers and always on the search for new ones. This can be very expensive. Retaining current customers means continual sales which is essential to keep your business afloat. Here are some keys to keeping your customers that can be learned from looking at the Dish Network business model.

Have a Product or Service that Appeals to your Customer.
This may seem like common sense but it is important to have a quality product or service. If it lacks quality or proves to be useless to the customer, they will
not be returning to your business anytime soon. Make sure that it is something that your target customer needs and not just something you think they might need. Do your market research. You need to be solving a problem for your customer with your product or service.

Dish Network keeps their customers by giving them something that will change the way they watch television forever. After you have experienced satellite TV, it is hard to go back to the way things use to be. Dish Network sells a product and service that satisfies a customer need and keeps them coming back for more.

Continue to Improve Your Product or Service.

Never be satisfied
with where you stand with your product or service. The market is always changing and active and the needs of a customer are always shifting. Once again, do your research. See who your competitors are and what they are offering. Are there any substitute products that would be more appealing to the customer? Keep up with what is going on in the market.

Dish Network is always changing channel packages and technology to appeal to their customers. Not too long ago Dish Network added Bridges TV to their Dish Network package. Bridges TV is the American Muslim lifestyle Network. Bridges TV will accommodate to the needs of a seven million and growing American Muslim
population. Besides the recent adding of Bridges TV, Dish Network has recently added several original Voom channels to their programming, giving Dish Network the best HD channel package in the nation. Along with this, DISH Network has announced that they will be adding Home Plug 1.0 technology so that one connection can serve multiple receivers. This new technology will also allow satellite radio to be used throughout a house. Dish Network always remains on top of what is happening in the market.

You must aim to be at the top of the market and to provide the newest and the best products and services. Getting behind can give a reason for your current
customers to switch.

Provide Excellent Customer Service and Satisfaction.

Customers are likely to stay with businesses that they like and that treat them well. Customer service should be a high priority in a business.

Dish Network has always placed a high importance on their customer service. In result, they have ranked the highest out of all satellite and cable tv companies for the American Customer Satisfaction Index (ACSI) for the second year in a row in addition to their #1 ranking for Customer Satisfaction for cable/satellite providers in the JD Power and Associates. These rankings have definitely been an asset to the Dish Network and not only mean that they can retain customers
but they also can attract new customers.

The lesson to learn hear is there is no such thing as too much emphasis on customer satisfaction. Making your customers happy always pays off. This will not only retain customers but will attract new customers.

By following Dish Network’s system of quality products and service, continual improvement, and emphasis on customer satisfaction you will be able to retain your customers. By keeping your current customers, you will not have to use all your resources trying to replenish you clientele and allows you to focus on gaining more customers and growing the business instead. Satisfied, frequent customers will help you become profitable.

Satellite TV for Business Use in Rural Areas

With the kind of statistic that shows the majority (a staggering 99%) of American households owning at least one television in the home, if you think the percentage of those subscribed to a television service provider would be high as well you would be right. Over 90% of American households with a television set either subscribe to a cable or satellite TV service. In almost two decades, the number of subscriptions to a TV service has rapidly increased thanks in part to the rise of popular satellite television services and the near complete saturation of HDTVs in the market as the industry movies toward bigger and better television technology. Now, more than ever, the use of satellite TV for business is a viable option for many businesses out of reach for cable.

While an estimated 60% of households have cable television installations, one of the main issues of cable service is their reach. The majority of cable subscribers are located in metropolitan areas where any home or business can choose cable or satellite service. What cable lacks is the ability to go beyond the suburbs and into small rural areas, or smaller markets, where access to both television and internet services are severely limited. Some of these rural towns would be fortunate to have a single cable provider available to them; however, many are relegated to dial-up internet and public broadcasts for news and entertainment.

An estimated 25% of households in America have satellite dish installations as their television service of choice, but the number has grown over the last few years as not only more residential homes are choosing satellite over cable, but commercial businesses have taken to satellite for their public and private viewing programming. This is especially the case for businesses in rural areas across the country that cable services do not reach. With a basic affordable commercial programming package, a bar or restaurant far from the suburbs can still be able to enhance their business for their patrons.

The lack of cable in rural America also means the lack of high-definition quality programming. HD televisions have been popular in the mainstream market for years and over 50% of American households have at least one HDTV. Cable and satellite TV service providers are the only sure ways to receive a variety of HD programming but with the limited infrastructure of cable away from the suburbs, the only viable option for people in these rural areas is to opt for satellite service. But that is certainly not to say it is the lesser of two options. In fact, several popular satellite TV services have emerged over cable as the two leading TV subscription services in the industry.

Whether in the home or a place of business, satellite TV service has proven to be a sure way for anyone to have access to quality programming and in high-definition without the limitations due to location. For businesses in smaller towns that rely on returning customers, having diverse TV programming, especially a sports package in HD, can help improve their status as a likable hotspot among the community and keep their customers coming back.

From bars and restaurants to beauty salons and banks, commercial programming packages for both public and private viewing options are available for all types of businesses. Offices and certain commercial buildings often keep their clients in the lobby or waiting area occupied with a well-placed television. With plenty more programming to choose from, the right satellite TV package can define a business and keeps it vital.